Monday, May 4, 2009

My CD-ROM Is Gone. Help!

How To Get Windows To See Optical Drives Again

CDROM Q: Paul I need your help. Yesterday I put a CD in my computer nothing happened. It has been working fine, and usually it will just start playing the first song. I put in a different disk and again nothing. I opened My computer and there was no icon for the DVD. Just icons for the Floppy A:, Local disk and no CD player. It just vanished! I rebooted and that didn't help. What happened? How do I get my CD player back?

A: The exact steps required will depend on the cause of the issue, so the following answers are 'generic', and may not apply to your particular situation.

1) In Windows XP and older have a reputation for "losing" optical drives (but I have seen it occur in Vista) after uninstalling disc burning software -- such as Roxio or Nero. Sometimes.. after installing; but usually it is an uninstall failing to work properly, which leaves incorrect values in your Registry.
Sometimes, though less frequently, a Windows Update, or other software change can cause this as well.

Sometimes Microsoft gets it right:
If this is you -- you have uninstalled Roxio, say -- the solution is to visit Microsoft Help & Support and click the "Fix It" button. (I have written about using the built in troubleshooter before, see Microsoft “One-click” Fixes)

The appropriate Fix it page/button is found here. One click should do it!

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2) If that doesn't resolve the issue, you can next try restoring your system to a prior (working) state by using System Restore. Please read How To Use System Restore To Fix Windows for instructions.

3) If that doesn't help, or isn't appropriate..
Open your computer's case and check to make sure the power wires, and the ribbon cable are firmly connected to the back of the drive and to the motherboard -- they may have become loose or disconnected.

No? Then open your Device Manager. Right-click on "My Computer" and select "Properties". In Vista, click on Device Manager in the left column; in XP, click on the "Hardware" tab, and then click the "Device Manager" button.

In Device Manager, find "Optical drives" on the list, and expand the category by clicking once on the "+" sign. You should now see the device and a yellow triangle - which is telling you there's an error.

Right click on the device's name, and click "Uninstall" from the menu which opens. Answer "Yes", you want to do that. Then restart (aka "reboot") your machine. Windows should "find" a "new" CD-ROM and install it for you, thus restoring functionality.

4) If these steps fail, there is something else going on (maybe malware) and I recommend you contact a knowledgeable repair tech.. such as myself (shameless plug).

Today's free link: KidsEmail.org. Along with ZooBah, something to consider when your child wants their own e-mail address.

Today's free download: GOM Player is a free multimedia player with popular video and audio codecs built-in. GOM Player supports file formats such as AVI, DAT, MPEG, DivX, XviD, WMV, ASF. Users don't have to install codecs separately. GOM Player is capable of playing incomplete or damaged AVI files by skipping the damaged frames. It can also play locked or partially downloaded files.

Copyright 2007-9 © Tech Paul. All rights reserved. post to jaanix

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Sunday, May 3, 2009

Important Message To Facebook Users

Facebook Among Top Phished Web Sites

facebook_logo Brian Krebs at the Washington post has a brief, important message to people who use the popular Facebook social networking site.

He tells you what to watch for, and a simple step for avoiding trouble.

Please click here, and read his excellent advice. And then - please - tell your friends who use Facebook too.

If you aren't exactly sure what "phishing" is, please click here.

Copyright 2007-9 © Tech Paul. All rights reserved.jaanix post to jaanix
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Saturday, May 2, 2009

Firefox Tips and Shortcuts

Whether you’re a beginning, intermediate or advanced user, these shortcuts and suggestions will help you get the most out of Firefox 3.

After a recent update to my Firefox web browser, an unusual thing happened. Upon restart, instead of open to the standard "You've just upgraded Firefox!" page, (uh.. yeah. I know. I'm the guy who launched it. Duh.) it opened to a "Tips & Tricks" page.

This page has 5 tips each in Beginner, Intermediate, and Advanced "levels". I sort of hate to confess, but I found a few I didn't know in each one.

There are tips on shortcuts, bookmarks, plug-ins, downloading, and more. Some are Firefox 3 specific, but most are generic.

It will only take you a few minutes to look over, and if you use Firefox, I believe you'll be glad you did. Click here to visit the Firefox 3 Tips & Tricks page.

Today's free download: Firefox 3 "There are literally thousands of totally free ways to customize your Firefox to fit exactly what you like to do online."

Copyright 2007-9 © Tech Paul. All rights reserved.jaanix post to jaanix
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Friday, May 1, 2009

Screensavers and Monitor "Burn In"

A reader question reminded me that some notions take a long time to die.

Q: Paul, I think I need your help. I am concerned about my friend's computer. She doesn't use a screensaver even though I have consistently warned her that her image will freeze and ruin her monitor and she will have to buy a new one.

Would you please write about the importance of screensavers so I can show her your article? Thank you.

 A: Dear Reader,
In reading your e-mail, I believe that what you are referring to is a phenomenon that was known as "monitor burn in" (aka "screen burn"), where an image or set of text could get 'etched' onto the phosphors of a Cathode Ray Tube (CRT) screen. Which would create a permanent 'ghost' on the screen.

It is true that the screensaver was invented to reduce/eliminate that problem.

It is also true that it was relevant to 1980's technology and hasn't been pertinent to any monitor built after.. oh.. say.. 1990? 1986? and that is capable of more than one color. (I hope your friends equipment isn't that obsolete!)

However, the idea of screensavers never really went away, as they are kind of neat, and visually interesting. A lot of people use them as a slideshow of their favorite pictures, (see, Show off your photos with a screensaver slideshow) but for decades now, use of a screensaver is entirely optional.

Copyright 2007-9 © Tech Paul. All rights reserved.jaanix post to jaanix
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