Parental Monitoring And Cellular Phones

If you are a parent concerned about what your child is doing with their mobile phone-- whether or not they're talking to strangers, for example-- you may want to keep reading. This topic was spawned by a question from such a parent.

And if you're the kind of person who's easily agitated about technology and the erosion of privacy, a Luddite, a Big Brother Conspiracy Theorist, or anyone else who hasn't quite come to terms with the modern age we're living in-- you might want to stop reading here.
You've been warned. I will not respond to your e-mail.

Regular readers (and tech-savvy people in general) know that your computer use at work is monitored. And you've probably heard of "spyware" and "keyloggers" that record what you type (my readers have, and that's fer sher). And you know that GPS devices can pinpoint your location.

And you know that cameras (usually hidden) are being installed everywhere-- as a crime and terrorism preventative, and to stop red-light runners. Cities compete to have the highest percentage of camera coverage.

And you know that modern phones allow text messaging, the sending of photos and movies, and surfing the Internet. (They are becoming more like little laptops everyday.)

And you know that the Internet can be a dangerous place. Especially for kids.

And thus the parent's dilemma. If you have a child, the day will come when they want a phone. I think that happens around the ages of 7-9, these days.
And being kids, they won't want just any old phone, but they will want a "kewl" phone; one with all the bell's and whistles. (Your hands are kind of tied on this.. nobody makes a "plain old cellphone" anymore. Haven't for years.)

"But Mom, everybody's got one!"

The answer, for you, may be to give your child a phone that allows you to see what they text and IM, control who their "contacts" are, and, maybe, even record their calls. It's called "parental monitoring", and the extent to which you use it is up to you.
[note: if reading that made your blood pressure go up a notch, refer now to the second paragraph.]

You don't need to buy a special phone.. or even a new phone, to monitor your child's activity.
* There is commercial software that can be installed on every type of phone-- such as RADAR and MobileSpy. These can notify you in "real time" if a parameter you set is being broken.
[note: did your employer give you your cellphone? Think, people. Think. Let's add two and two here.]

* There are USB dongles that read a phone's SIM chip --even if your child's erased their messages-- for $50.

So, if you're a concerned parent, you have several options that will allow you to find some middle ground. And if you're a Big Brother Conspiracy Theorist.. well, friend, it's twice as bad as you dare to realize and it's only going to get worse.

Today's free link: Concerned parents who have a child reaching the driving age (and Big Brother Conspiracy Theorists) might read my article "What Your Car Is Saying About You."

Copyright 2007-8 © Tech Paul. All rights reserved. post to jaanix

I'm Really Looking For New Friends

There is a *new* phishing method being employed on chat clients such as Skype. The cyber-criminals really, really, really want you to click on the links they send, so...

They spam messages posing as young men and women who are "really just looking for new friends".
It is similar to a "make a new Buddy" request

This is just a 'sex' twist on the 'fear' social engineering ploy I warned you about here, Skype- "Windows Requires Immediate Attention!"

I am too tired of this game to backtrack this hyperlink, so I can't tell you if responding to this chat will try to install spyware on your machine, try to sell you a "rogue anti-malware program", or both..
I will simply say -- once again -- never click the link.

I got six of these this weekend.. Wow! I'm popular, all of a sudden.

Copyright 2007-8 © Tech Paul. All rights reserved. post to jaanix

Free Long-distance*

Phew, what a morning! I have been troubleshooting practically since I got out of my nice, warm bed. But, I don't mind: it's what I do for a living.

This morning, as I was thinking about what to write today (and helping people with their technical troubles), it occurred to me what a tremendous boon two particular technologies are -- namely, Remote Assistance, and VoIP/teleconferencing. I simply could not run my business (shameless plug: my online repair shop, Aplus Computer Aid) without them.

Remote Assistance allows me to view my client's computer screen (and if they permit it, issue mouse and keyboard commands) just as if I were sitting in front of it... basically "transporting" me, across any number of miles, to their computer via the magic of the Internet. This is truly amazing stuff, if you think on it some and.. it saves me quite a bit on gas.

Instead of saying into the telephone, "Okay, what do you see now?" and then trying to decipher the client's response.. I see on my screen exactly what they see. This saves so much time (and, my client's money) and miscommunication that a repair that might take an hour can be accomplished in fifteen minutes. Yes, amazing stuff.

But to get to the title of today's article and the other "distance-eliminating" technology, let's switch gears to IP telephony (aka "VoIP"). Regular readers of this series know that I am out here on the Lefty Coast, and that I have a young niece and nephew on the other coast -- roughly 3,000 miles away.
Loyal Friends and True also know that I do not like to fly.

In the golden olden days, this East Coast/Lefty Coast situation would lead to  large long-distance phone bills and occasional cross-country drives. But thanks to VoIP, and webcams, I can not only talk with (and see) my niece and nephew, but I can do so for free.
Yes, amazing stuff.

What makes this so neat/cool/awesome is (in my mind, anyway) the "webcam". These cameras (that often look like a plastic tennis ball) can be had for as little as $15 retail, and they make all the difference. Most new notebook computers come with cameras built-in.

These little video devices do a good job at letting you see and be seen, and even the cheap ones have pretty good resolution. No.. you cannot get a hug over a webcam, but you can see a smile.

So if you have a computer, and you have the Internet (how else would you be reading this article?), and you have loved ones who live farther away than next door.. and you don't have VoIP and a webcam.. what are you waiting for? Get on the bus!
Buy a webcam, insert (and run) the Install CD, and then plug the camera into a USB port. It is basically that simple. Buy one for your loved one's house -- if they don't already have one -- too.

Then, you'll need some way to contact them ("call" them) and start your Internet visit. If you are already using an Instant Messenger (IM) to "chat" with them, then you already have the method. Most, if not all IMs have video capability as well as "phone" (or "voice"). [Click View >Options if you have difficulty finding these features.] Typically, you have to pay a fee ("subscribe") to use the phone/voice.

Today's free link(s): To avoid those fees, both you and your loved ones can download a VoIP client -- such as Skype or SightSpeed. You will then set up an account, in very much a similar manner as you do opening a free email account (Hotmail, GMail, Yahoo Mail, etc.).. you set up a User Name/password. Then you add Contacts, or "Search For" contacts, again in a manner very similar to email.
Once configured -- and it really isn't hard -- a visit with a distant friend is only a click away. Thanks for listening, and have a great weekend.

[update: a reader wanted to know how the make the video window larger in Skype; right-click on the video image and from the choice select either "Windowed Mode" (my reco) or "Full screen".]

*Original posting 12/27/07

Copyright 2007-8 © Tech Paul. All rights reserved. post to jaanix

Skype -- "Windows Requires Immediate Attention".. Not!

Folks, after a quiet period, cyber-crooks are once again using Skype to send phishing "chats" in an attempt to defraud you. So, I am reposting this article. It is the exact same ruse, but the name has changed.

Yesterday a "chat" window (Skype) opened on my machine, and presented me with a dire warning from someone named "Software Update" "Registry Scan Online®". It said that "WINDOWS REQUIRES IMMEDIATE ATTENTION" and, it provided me with a solution. 

(Click on image to see large version)

Please, folks, tell me you have spotted this for what it is. Please tell me that you knew --instantly-- that this is a cyber-crime attempt; that it is Phraud-ulent.

Please tell me that you know what will happen if the link provided in this message is clicked; and, please, please, please tell me you would never click the link.

Just in case you aren't sure:
* "Software Update" "Registry Scan Online ®" doesn't exist.
* "www.onlinemonitor.info" "www.registryscan.com" is not registered in ARIN (the registry of Internet addresses).
* clicking the link will allow scripts to run, and/or take you to a poisoned Website which will install malware on your machine, or/and it may take you to a site that will sell you a rogue anti-spyware program (please read my article, Is that antispyware program really spyware).
* Microsoft DOES NOT alert you via Instant Messaging. No legitimate company does. Period. Ever. This is a classic example of a hacker's attempt to get you to click their link.

All of this so they can rip you off. It's their full time job.

Please point your less-savvy friends and family to this article and educate them to the dangers of spam (unsolicited) messages and tell them-- NEVER CLICK THE LINK.
[Note: while this article directly references the VoIP client Skype, you may see this type of thing in other Instant Messaging/Chat programs.]

Today's free link(s): I have assembled on my Website a collection of links to the best free anti-malware programs to help you prevent infection.. and clean up if you've been infected. To see them, click here.

Also, Bill Mullins has posted a very complete tutorial, Think You Have A Virus?-- Some Solutions, which is quite probably the best one-stop lesson on malware I have ever run across. (I also recommend his How Fake/Rogue Software Affects Real People.)

Copyright 2007-8 © Tech Paul. All rights reserved. post to jaanix

Text Messaging Lingo-- Help!

Folks-- business obligations require a reposting today, but I did have time to update it.

I have an embarrassing confession to make--I don't always know how to translate what someone has text-ed into English. I need a Text-to-English dictionary. This is just one more fact, added to an already long list of facts, that tells me I've gotten 'old'. We didn't have 'texting' when I was a teenager.

At first, I thought texting (aka "lingo") was simply X-treme Abbreviation. And then I thought it might be a combination of Vanity License-plate Language and X-Abbreviation. This thinking allowed me to read some of what I saw, but not all. I could decipher "gr8" and "l8r", but not "bb4n". It didn't help that I wasn't a "texter" myself (Use a cellphone and give myself ear cancer? Not this fella!).

And then it dawned on me-- these kids are using an Adult-proof secret code. They don't want me to decipher it. The world suddenly made a lot more sense. My friends and I had used code too.

Fortunately, there are resources available for those of us who are "lingo"-handicapped. If you see "A/S/L", but don't understand what it means, you can find out (age/sex/location?) -- and if you are a parent concerned about your child and what they're doing and saying on the Internet and in chatrooms -- I suggest you do.
If you're like me, and just want to try to increase your "hipness" quotient (or just avoid some terrible faux pas), you will also find these translation resources useful and interesting. My favorite is below, as the day's free link.

Parents (particularly parents of teenagers) it seems to me, are almost forced into learning texting, (What is the deal with teenagers anyway?) and a survey by Samsung has produced results that claim that text messaging is improving relationships between parents and teens. (Can you hear my skepticism?)
WiredParentPad has an interesting take on this, Do You Use Text Messaging to Stay Connected with Your Teens?

[a brief aside: has anyone else noticed a return of the "smiley"? What's up with that? They're lame, and I was glad to see them fade from popularity. Seriously. But.. it seems.. they're back. What's next, the Peace Symbol? :-D ]

Free link of the day: Lingo2Word. "Lingo2word is devoted to demistifying the new Internet shorthand language of Text messages, Chat rooms and Emails. We are devoted to the fun of text messaging in all forms, there is a whole new fun language out there just waiting for you!"

Copyright © 2007-8 Tech Paul. All rights reserved. post to jaanix