Wednesday, February 11, 2009

XP End-of-Cycle | What Happens Next?

A reader submitted a question that I think merits a short posting, regarding the demise of "Microsoft support" for Windows XP.

This reader is one of many people who have - for various reasons - remained staunchly loyal to Windows XP, and was afraid that the end-of-life "phasing out" of XP would force them into installing and learning Linux.

Q: I read that Microsoft will stop supporting XP in April. Does that mean my computer will stop working? I absolutely refuse to use Vista, and want to keep using XP!! What do I have to do to keep my computer functional?

A: Microsoft is indeed ending full support (called "mainstream") for Windows XP SP3 on April 14th. It will then offer a much more limited support level - called "Extended" - until April 8, 2014. Of course, this is subject to change, but, basically 5 more years.
When those dates are reached, no - your copy of XP will not "stop working", it just will be incredibly obsolete, and after 2014 no new security patches will be released.. which will make it a golden target.

What happens in April this year? Microsoft defines "Extended Support" as follows:

3. What is the difference between Mainstream Support, Extended Support, and online self-help support?

Support provided

Mainstream Support phase

Extended Support phase

Paid support (per-incident, per hour, and others)

X

X

Security update support

X

X

Non-security hotfix support

X

Requires extended hotfix agreement, purchased within 90 days of mainstream support ending.

No-charge incident support

X

Warranty claims

X

Design changes and feature requests

X

Product-specific information that is available by using the online Microsoft Knowledge Base

X

X

Product-specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions

X

X

Note A hotfix is a modification to the commercially available Microsoft product software code to address specific critical problems.

* Hopefully before 2014 arrives, you will find an OS to your liking (http://techpaul.wordpress.com/2009/01/11/a-techs-first-impression-of-windows-7/) and you can let XP retire into pleasant memory..

For more details see, the Microsoft Support Lifecycle Policy FAQ.
Also, for other Microsoft products, click here.

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