Thursday, March 19, 2009

An Update is causing BSOD, what do I do?

Q: An recent Windows Update is causing my computer to blue screen, what do I do to fix this?

A: From time to time a Microsoft security Update will not be compatible with the software and/or device drivers on your machine and the instability will trigger the Blue Screen Of Death (for more on BSOD’s and what to do, see “When good computers go bad“). Usually, Microsoft will repair this and issue a new Update … eventually.

In the meantime, remove the Update (If you’re not sure which Update is the perp, remove the most recent one. f you continue to get crashes, repeat the Steps and disable one more Update, until you find the right one by process of elimination.)
Do this by going to Add/Remove Programs in your Control Panel. (Start >Settings >Control Panel >Add/Remove Programs) Now look to the top area and place a check (select) in the “Show updates” checkbox. Now you will be able to see the list of installed Updates.
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Click on the Update you want to remove, and click on the Remove button.

Today’s free link: I do NOT recommend uninstalling security updates unless they cause your machine to become inoperable. I am a big fan of security updates and want all my vulnerabilities patched. If you’re like me in that aspect, Secunia’s Personal Software Inspector is for you.

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